Operation & Maintenance

 

Smart Telecom provides 360 degree support and maintenance service to its clients. It works towards cost-reduction, quality assurance, and adherence to strict deadlines.

Our Maintenance and Support service includes onsite support, offshore support using telephone, email, or remote access control of the client’s system. Our team detect, rectify, and improve development and testing flaws.

We provide technical support for your product, ranging from software installation to hardware and software troubleshooting, to usage support, to issue resolution. We have an effective technical support system that diagnoses and solve client’s issues instantly.

 

Our Maintenance and Support service includes but not limited to:

  • Operation & Maintenance of all kind of Telecommunication & IT Equipments
  • 24x7 Onsite Support Services without Security & Transportation issues in Afghanistan
  • Hardware & Software Support and maintenance of HP, DELL, IBM and SUN servers
  • Performance Testing
  • Error Tracking
  • Problem Debugging
  • 24x7 user support
  • Documentation development and maintenance

 

Our Advantages:

  • Higher customer satisfaction
  • Lower technical maintenance cost
  • Quick Troubleshooting
  • Skilled workforce

 

Partner with us today!